Frequently Asked Questions

How can I contact Hunter Premium Funding?

You can contact our Customer Service Team via our secure online enquiry forms, email service@hpf.co.nz or by calling 0800 473 000 during business hours. Visit our Contact Us page for further details.

What polices do you provide premium funding for?

Our premium funding option can be extended to most types of commercial and domestic* insurance policies. Contact your insurance intermediary or our Customer Service Team for more information.

I’ve received a premium funding quote, how can I apply for premium funding?

Printed Application Form

Return your completed premium funding application form to your insurance intermediary or directly to us via email, fax or post (Postage details can be found on our Contact Us page or on your premium funding application form).

What is my Application Number and where can I find it?

Your Application Number is made up of 6-8 characters and is located on your printed or online premium funding application.

I have a question regarding my insurance policy/ies, who should I contact?

If you require information regarding your insurance policy/ies, please contact your insurance intermediary.

How can I renew my premium funding arrangement?

Once you’ve organised your insurance cover, please speak to your insurance intermediary about arranging premium funding with Hunter.

How do I log in to EasyFund?

EasyFund Login Page

I’ve forgotten my EasyFund password, how can I reset it?

To reset your EasyFund password, please contact our Customer Service Team on 0800 473 000.

I don’t remember by EasyFund User ID, where can I find it?

Your EasyFund User ID is a 4-6 letter code provided by your Hunter representative. If you’ve forgotten your EasyFund User ID, please contact our Customer Service Team.